1. Introduction

Welcome to Palette Parenting! This Privacy Policy explains how we collect, use, and protect the personal information of our website visitors and customers. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you visit our website, we may collect personal information that you voluntarily provide to us. This may include your name, email address, phone number, postal address, and other information you choose to provide when contacting us, making a purchase, or using our services.

2.2 Payment Information

If you make a purchase on our website, we may collect payment information, such as credit card details or other financial information. We utilize reputable third-party payment processors, such as Stripe, Apple Pay and PayNow to securely handle these transactions. We do not store or retain your payment information on our servers.

2.3 Automatically Collected Information

We may also collect certain information automatically when you visit our website. This may include your IP address, browser type, operating system, referring URLs, and other information about your device and browsing activities. This information is used to enhance your experience, analyze trends, and improve the performance and functionality of our website.

3. Use of Information

We may use the collected information for the following purposes:

3.1 Providing Services and Products

To fulfill orders, process payments, and deliver products or services you have requested.

3.2 Communication

To communicate with you regarding your inquiries, purchases, appointments, or any other relevant information. This may include sending transactional emails, newsletters, or promotional materials. You can choose to unsubscribe from marketing communications at any time.

3.3 Improving our Website

To analyze user behavior, track trends, and make improvements to our website's design, functionality, and user experience.

3.4 Legal Compliance

To comply with applicable laws, regulations, or legal processes, and to respond to lawful requests or legal authorities.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website and providing our services. These service providers are obligated to maintain the confidentiality and security of your personal information.

We may also disclose your information if required by law, in response to a court order or subpoena, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

5. Data Security

We take reasonable precautions to protect the security of your personal information. However, no method of transmission or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information provided in Section 9.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You have the option to disable cookies through your browser settings, but this may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

+65 8751 6850
admin@paletteparenting.com